- Receive a greater understanding of those skills that relate to performance management, team building and decision making. - Determine their strengths and development areas in each of the management skills. - To practice the skills involved in managing themselves and their employees effectively. - Be able to manage their own plans for applying these skills in the workplace.
CONTENTS DESCRIPTION Week One -2 consecutive days 1. Introduction & Review of Learning Styles 2. Time Management 3. Delegation 4. Building a Top Team Week Two - 1 day 5. Communicating for Success 6. Training & Development Week Three -1 day 7. Performance Management 8. Influencing & Persuading Week Four - 1 day 9. Managing Conflict 10. Problem Solving & Decision Making Week Five - 2 consecutive days 11. Negotiation 12. Behavioral Interviewing 13. Appraising Employees 14. Managing Discipline