Purchasing and Supply Chain practitioners with 2-5 years experience.
To provide participants with an overall understanding of world class practices for Inventory Management, Negotiations, EffectiveCommunications, Cost Savingsand SupplierManagement. Each of the five topic will include at least one real world case study.
Day1 I.Inventory Control Definitionof Inventory Push VS Pull systems ABC analysis Transportation(intransit) Costof Goods Sold Inventory classifications Rawmaterials(production) In-processgoods Finishedgoods Maintenancerepairandoperating(indirect Inventory Management Systems Vendormanagedinventory Consignment Inventory turnoverrate/investment Turnoverrate=Costofgoodssold Inventory value II.Negotiations Four Phasesof Negotiations Factfinding Therecess Narrowthedifferences Agreement NegotiatorTraits Planningskill Abilitytothinkclearlyunderstress Analytical Logical Willingtocompromise Buyer´´srole Facilitator Subject Matter Expert Ensurefairness(Win-Win) TeamLeader SomeDo´´sandDon´´ts Giveyourselfroomtonegotiate Getsomethingforeverythingyougive Giveconcessionsthatgive"nothing"away Don´´tbeafraidtosayno Buyers negotiate toobtain Afairandreasonabletotalcost Requiredquantitiesandquality Ontimeperformance Negotiation considerations Competition Price,qualityandservice Productionservicecapabilities Specsclarityandcompliance Strategicalliance Negotiation objectives Fairandreasonabletotalcost Performance that meets/exceed sexpectations Specification conformance Win-Win Key negotiation elements Negotiation philosophies Win-Win Lose-Lose Why most negotiations fail Negotiation Tactics You have more power than you think! Day2 III.Effective Communications-Objective is to provide participants with the ability to: Capitalizeon personal style for more effective communication. Describe the impact of body language and voicetoneson communication. Explain the effectiv euse of office communication tools such as the telephone and email. Rephrase blunt language to achieve result swith out off end inganyone. List strategies for dealing with difficult behaviors. Demonstrate how to deliver constructive feed back and how to politely disagree. Develop an action plan to improve communication skills Topics: Dealing with Communication elements Cross-Cultural Communication Dealing with Difficult People Business Etiquette Listening Skills Communication Skills for Managers Presentation Skills Business Writing Communication Skills Negotiation Skills Sales Conflict Resolution What Is Diplomacy Building Personal Credibility It´´s Not What You Say Communicationtools:Voicemail,Email,Memos Mr.Kelley has over 30 years of key leadership roles with multi-national companies.His responsibilities covered Sourcing, Purchasing,Supply Chain,Operations,Materials, Finance,Customer Service,Strategic Planning,Logistics,Quality Assurance and Information Systems. International business experience spans nine countries in the Far East,five countries in Europe,as well as Mexico and Canada.
本课程名称：Purchasing Strategies and Performance Results