Managing/Purchasing/Procurement/Sourcing and Supply Chain professional Directors responsible for multi-national staff and supplier management.
Using experience, actual case studies and formal instruction, stimulate cross-cultural sensitivity in a participative environment that enhances professional cultural skills to be a successful in a multi-national corporation (MNC). Emphasis to be focused on China along with an overview of other selected Asian countries.
Certification for "Culture Awareness"
I. What is culture?
II. The cultural iceberg a) Cultural differences b) Cultural Minefields c) 56 categories d) E Pluribus Unum (Many to one)
III. Response to cultural differences
IV. Stereotyping Dangers a) John Wayne
V. China Culture
VI. India Culture
VII. Japan Culture
VIII. Korea Culture
IX. U S Culture
X. Commnications (English)
XI. Communication Tips a) Speaking b) Listening c) Writing d) Using Technology
XII. Managing multi-national professionals a) Leadership capabilities b) Acquiring key talent c) Retaining key talent d) Succession planning e) Career expectations f) Social sensitivities
XIII. Chinese Suppliers a) Traditional or contemporary philosophy b) Determining decision maker c) Evaluating financial information d) Trust factor e) Government connections f) Continually revising data g) Different cost format h) Unfamiliarity with contract elements i) Not understanding logistics terms j) Quality philosophy k) Company registration l) Status in company sensitivity m) Personal relationships
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials, Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and Information Systems. International business experience spans nine countries in the Far East, five countries in Europe, as well as Mexico and Canada.