Managing/Purchasing/Procurement/Sourcing and Supply Chain professional Directors responsible for multi-national staff and supplier management.
Using experience, actual case studies and formal instruction, stimulate cross-cultural sensitivity in a participative environment that enhances professional cultural skills to be a successful in a multi-national corporation (MNC). Emphasis to be focused on China along with an overview of other selected Asian countries.
Certification for "Culture Awareness"
Course outline:I. What is culture?II. The cultural iceberga) Cultural differencesb) Cultural Minefieldsc) 56 categoriesd) E Pluribus Unum (Many to one)III. Response to cultural differencesIV. Stereotyping Dangersa) John WayneV. China CultureVI. India CultureVII. Japan CultureVIII. Korea CultureIX. U S CultureX. Commnications (English)XI. Communication Tipsa) Speakingb) Listeningc) Writingd) Using TechnologyXII. Managing multi-national professionals a) Leadership capabilities b) Acquiring key talent c) Retaining key talent d) Succession planninge) Career expectationsf) Social sensitivitiesXIII. Chinese Suppliersa) Traditional or contemporary philosophyb) Determining decision makerc) Evaluating financial informationd) Trust factore) Government connectionsf) Continually revising data g) Different cost formath) Unfamiliarity with contract elementsi) Not understanding logistics termsj) Quality philosophy k) Company registrationl) Status in company sensitivitym) Personal relationships
Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials, Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and Information Systems. International business experience spans nine countries in the Far East, five countries in Europe, as well as Mexico and Canada.