This course is designed to help delegates become more confident, competent, and successful leaders of people. The aim of this course is to help you improve your own abilities as a leader. Leadership doesn´t have to be about your position; it is about an attitude. It was once said that leaders are born. In fact, leadership skills can be learned by anyone if leadership matters to you.
Know what differentiates a leader from a manager
Understand where leadership fits into today’s organizations
Recognize and apply different leadership styles
Understand one’s own leadership style and learn how to enhance them
Differentiate leaders and entrepreneurs
Empower and develop team members
Create a motivating climate in the workplace through effective leadership behavior
Leadership v. Managing v. Supervision - focus on classic leadership assumptions with group discussion based on shared experience of the three
Leadership Styles - how different leadership styles can be used in different situations
Setting Your Vision - participants will complete a questionnaire and then be asked to find a leadership quote that they associate with, based on a set hanging on the walls. A discussion and goal setting exercise will follow
Communication and Rapport Building - a few exercises to help participants become more aware of their sensory preferences and their visual communication style
Active Listening - introduction to some theory followed by exercises to develop better listening skills.
Delegation - group case study discussions followed with a number of exercises about delegation.
Influence - a series of exercises designed to show the connection between influence, emotional intelligence and effective leadership. A mock Myers-Brigs test will be taken.
Giving / Receiving Feedback - appraisal based situational role play that requires leader correction and intervention
Leading Teams More Effectively - all participants will be given the ability to lead a team in a practical task. This is a group activity with group and trainer feedback.
Dealing With Problematic People - centre stage exercise based on dealing with certain real life scenarios and how to deal with them, i.e.: staff member disruptive, continually late, ineffective contribution to tasks / projects. Other participants will give feedback to the styles used and the effectiveness.
Tips - 10 tips to effective leadership
Discussion - about how to take this further and monitor progress