麦肯锡-谁对IT负责？

资料简介：

or several years, a growing number of executives, analysts, and man-
agement writers have argued that business leaders, not technologists,
should take “ownership” of corporate information technology by holding
themselves responsible both for its impact and for the money spent to
improve it.1 Information technologys’ role within organizations has changed,
these critics argue, and the way they manage their investments in technology
must change, too.
Once, the IT organization could be run effectively as a support function.
Today, however, most new IT applications span businesses and functions,
while some connect organizations to their partners and customers. Compa-
nies that aim to derive full value from their investment in IT must therefore
alter their business processes and understand how IT can be used to foster
improvements and competitive advantage (see “Technology after the bubble”,
in the current issue). But these advances will be achieved only if business
leaders