资料简介：
Introduce you to your new family 介绍新成员，新家庭
Become familiar with Starwood and Sheraton 了解喜达屋和喜来登
Begin to build the culture that will become our winning formula 建立良好的酒店文化以帮助我们成功
Have knowledge to answer guest questions 具有足够的知识来回答客人提出的问题
Know the standards & procedures for Sheraton Suzhou 了解本酒店的规章制度…
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