Flawless Consulting 完美咨询

Key concepts of Flawless Consulting 完美咨询的关键概念
The relationship is the primary vehicle for influence.
Trust and credibility are key variables in relationships.
In difficult conversations, support is what brings people together.
Resistance is an indirect expression of real, more personal concerns, about moving ahead.
Raising difficult issues is the essence of consulting.
良好的关系是发挥影响力的基础；
信任和信誉影响关系的建立；
沟通遇到障碍，相互支持令关系紧密；
抵触情绪间接表达对事情向前推进的担忧；
咨询顾问有必要提出一些难以启齿问题。


Why Flawless Consulting? 为什么需要完美咨询？
Flawless Consulting widely recognized as the “Consultant’s Bible”
Proven methodology adopted by Fortune 500 firms including Coca-cola, GlaxoSmithKline, HP. Other financial institutions are Citibank, American Family Insurance, World Bank, National Australia Bank.
Consistency for global implementations
“完美咨询”已经被广泛认可为咨询顾问的圣经
已经被世界500强公司验证过而采用的方法
有利于全球实现一致性


内容纲要
1. 获取信息，明确谁是真正有影响力的客户经理
2. 不能和客户达成一致意见的可能性
3. 引导客户表达对你的期望
4. 清晰地表明你对客户的希望
5. 直接探测深层的担忧，如失去控制，被曝光，和增加风险。


Who is author?谁是作者？
Highly respected Peter Block of Consulting industry.
Received a prestigious Members´ Choice award from the Organization Development (OD) Network for his book, which “offers new levels of effectiveness for becoming a better consultant, and using consulting to become a better person.”
Also received many awards, amongst others are American Society for Training and Development Award for Distinguished Contributions and President’s Award from Association for Quality and Participation etc.
Partner of The Flame Centre and Designed Learning (United States)
咨询业中德高望重的顾问专家Peter Block
Peter Block创作的《完美咨询》被誉为：过去40年内对企业发展最具影响力的著作。
是“火花管理咨询”的合作伙伴