Culture Awareness 文化解析

Using experience, actual case studies and formal instruction, stimulate cross-cultural sensitivity in a participative environment that enhances professional cultural skills to be a successful in a multi-national corporation (MNC). Emphasis to be focused on China along with an overview of other selected Asian countries.

Course outline:

I. What is culture?

II. The cultural iceberg
a) Cultural differences
b) Cultural Minefields
c) 56 categories
d) E Pluribus Unum (Many to one)

III. Response to cultural differences

IV. Stereotyping Dangers
a) John Wayne

V. China Culture

VI. India Culture

VII. Japan Culture

VIII. Korea Culture

IX. U S Culture

X. Commnications (English)

XI. Communication Tips
a) Speaking
b) Listening
c) Writing
d) Using Technology

XII. Managing multi-national professionals
a) Leadership capabilities
b) Acquiring key talent
c) Retaining key talent
d) Succession planning
e) Career expectations
f) Social sensitivities

XIII. Chinese Suppliers
a) Traditional or contemporary philosophy
b) Determining decision maker
c) Evaluating financial information
d) Trust factor
e) Government connections
f) Continually revising data
g) Different cost format
h) Unfamiliarity with contract elements
i) Not understanding logistics terms
j) Quality philosophy
k) Company registration
l) Status in company sensitivity
m) Personal relationships