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导师技术

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  • 开课时间:2012年08月30日 09:00 周四 查找最新
  • 结束时间:2012年08月31日 17:00 周五
  • 课程时长:12小时
  • 招生进展:
  • 开课地点:上海市
  • 授课讲师: Lynn King
  • 课程编号:200354
  • 课程分类:领导力
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  • 收藏 人气:607
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培训受众:

企业各级经理、主管、主任和其他带有下属/团队的管理人员;
专业人士,或者已经承担导师角色的管理者。

课程收益:

  了解导师技术
  应用导师技术传递企业文化,价值观
  应用导师技术到日常管理,实现从控制型管理向引导型管理转变
  提高团队绩效,从绩效管理向授能致效转变
  保留团队的核心成员
  对于组织:
  实现组织绩效目标
  加强企业文化价值观建设
  构建学习型组织
  推动业务发展
  保持人才良性发展

课程大纲:

培养指导思想
什么是指导
为什么要进行指导
指导的益处
管理者的职能转换: 从绩效管理到绩效赋权
高效指导者的关键能力
高效指导者的特征
有效指导的4大要求
高效指导者的5大核心能力
指导风格
人际沟通风格模型
各人际沟通风格的典型行为
各人际沟通风格的基本需求
各人际沟通风格对他人的影响
各人际沟通风格对决策的影响
各人际沟通风格对压力的反应
指导的基础
信任
信任的重要性
信任模型
利用信任的4大要素来建立信任
同理心
同理心的重要性
如何让对方感受到你的同理心
灵活性
灵活性在指导关系中的重要性
灵活性高低在指导关系中的优缺点
高效指导者的5大核心能力
Coaching教练---绩效提升
Coaching的关键要素
Coaching的流程
Coaching中的关键技能
高效倾听的指南
开放型问题的高效应用
积极反馈和建设性反馈
不同风格人的激励要点
Counseling顾问—绩效改进
Counseling的关键要素
提问技巧在counseling中的应用
各人际沟通风格在沟通中的弱点
Counseling的绩效问题解决流程

Teaching 教授
Teaching的关键要素
学习与技能提升过程
通过了解各类型员工的学习时间,更有效的teach员工
Role Modeling榜样
行为示范的关键要素
运用Role Modeling 传递企业文化和价值观
Champion伯乐
伯乐的关键要素
帮助潜力员工发展,为企业保留关键人才

培训师介绍:

 
Lynn King

Lynn King, M.A. is a Senior Trainer and Consultant for Bovis Consulting Ltd., specializing in cross-cultural interventions and organizational effectiveness. Since 1989, her broad range of professional experience includes change management, cross-cultural/diversity training, team building, conflict management, leadership development, coaching, and organization development research in the People’s Republic of China. She is conversationally fluent in Mandarin Chinese.
Recently in Asia,Lynn provided training in Diversity, Creativity, and Innovation,Living and Working in Shanghai, and Communication skills and Presentation Skills to executives and managers. She has worked with multinationals such as Gemplus, Amersham/General Electric, Danone, Mitsubishi Chemical, Alcatel, Proctor & Gamble, Roche, Ubisoft, and many others.
In Silicon Valley, Lynn reported directly to the CEO and worked with the executive team as Director of Human Resources and Organization Development for RAE Systems, Inc. and as Manager of Organizational Learning and Development for Rapid5 Networks, Inc. In an earlier USAID project, she was Director of Training for a summer “Peace Camp which successfully brought together youth from Georgia and Abkhazia to learn conflict management skills.
Lynn has traveled throughout Asia, Europe, and North America, Academically, she spent one year at Beijing University studying Mandarin, received her BA in Art & East Asian Studies from Princeton University, her MA in Organization Development from The Fielding Institute.
In addition, she studied Advanced Intercultural Communication with Al J. Kraemer, a pioneer in the field of cross-cultural awareness training and the inventor of the now popular "critical incident" training methodology.
Certifications include:
Organization and Systems Development from the Gestalt Institute of Cleveland
Human Resource Management from the University of New Mexico
Leadership Development from Santa Fe Leadership Institute
World Work Process Oriented Psychology from the Process Work Center of Portland

Coaching Experience
She has been a professional coach/mentor for 20 years, she also has been designing and delivering the coaching/mentoring programs in china for 7 years, the project includes :
Microsoft China :
One to one coach for 15 Directors across Asia
Cocola:
Coaching internal coach programs
Bayer China
Other over 20 Multinational companies.

本课程名称: 导师技术

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