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培训受众:

所有团队主管, 直接或间接进行人员管理并希望掌握教练技术,提高团队
绩效的人员。

课程收益:

通过2天的实践模拟课程,您将能够:
懂得教练技术的真正含义和教练程式
懂得绩效管理对企业发展的作用
明确绩效管理的目的
使用教练技术的相关技巧以提高团队效率

课程大纲:

懂得教练技术的真正含义
1.什么是教练技术, 何时运用教练技术?
2.教练技术的形式
3.明确教练技术的主要理念

教练程式的应用
1.学习会议中的沟通交流技巧
2.明确团队需求
3.克服障碍
4.进行对话
5.发掘隐藏或潜在资源
6.帮助人员发掘潜能
7.教练技术模式化

懂得绩效管理
1.什么是绩效管理?为什么要进行绩效管理?
2.定义绩效管理的标准与奖励
3.定义团队绩效标准
4.如何以个人技能提升推动团体绩效

绩效管理程序的应用
1.绩效管理程序
2.目标制订中的常见缺点
3.有效的绩效管理技巧
4.作出与获得信息反馈
5.应对难缠的人
6.如何解决个人问题并作出决定

培训师介绍：

Richard started his career as an Associate Lecturer in University and English Training Officer in a power plant managed by a British company. He became a Personnel Manager in 1992 and so started his 10-year human resource management experience. All his HR experience has been associated with manufacturing companies and he has been deeply involved in four different industries including Chemical, Heavy Industry, Automotive and Food & Beverage.
Richard has experienced working under different environments such as local companies, Joint Ventures and Wholly Owned Foreign Enterprises. Having a highly developed sense of humour, Richard can talk and relate to people from a diverse range of backgrounds. Having benefitted from his early experience in the manufacturing field, he is very familiar with production processes. This helps him to deliver tailored courses for employees working in manufacturing companies. His favourite courses include ‘HR Manager’, ‘Training Manager’, ‘Facilitating Skills’ and ‘Coaching’. The participants are mostly HR managers from companies like Bayer, Nestle, Alsthom, Saint Gobain, Siemens, Unilever, BP, IBM, Philips, TUV and General Motors.

本课程名称： 教练技术

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