《外派人员的管理问题》

企业HR，对外派人员管理感兴趣的管理者

Expatriate Management

? Multinational HR Managers

? Chinese HR Managers

HR Challenges

? High rate of refusal of expatriate assignments

? High failure rate

? Repatriation turnover

1. Preventing Assignment Refusals

? Disruption of spouse’s career

? Disruption of children’s lives

? Security concerns (kidnapping)

? Concern about cross-cultural adaptation

2. Preventing Expatriate ‘Failure’

? Provide spousal assistance:

? Another expat spouse paid to help them for the first several weeks

? Employment assistance if they want to work

? Acknowledgment that they are very important for the success of the assignment

3. Preventing Repatriation Turnover

? HR planning: ensure repatriate assigned challenging new job immediately upon return

? Ensure new job requires skills developed during expatriate assignment

Benefits of Successful Expatriate Management

? Reduced assignment refusals (faster staffing)

? Reduced expatriate failure rate (reduce costs)

? More global business assignments completed successfully (increase revenues, profits)

Dr. Nina Cole is currently the Associate Professor of Ryerson University, in charge of the Undergraduate teaching in Organizational Behaviour, Human Resources Management, Human Resources Planning, Leadership, Strategic Management and so on. She worked as the Benefits & Personnel Manager of the Federal Industries Metals Group from 1986 to 1990. Responsible for human resources management issues for 1,800 employees throughout Canada and the U.S. including: pension and benefits; salary administration; executive compensation; pay equity; workers´ compensation; training and development; performance appraisal; payroll; recruiting and selection; employee terminations and so on. And she published many essays and books in human resource area such as “The effects of differences in explanations, employee attributions, type of infraction, and discipline severity on perceived fairness of employee discipline.” Canadian Journal of Administrative Sciences, (in press) / 《Human Resources Management in Canada》/《Compensation 》/《Organizational Behaviour》,etc.