Up to 20 managers and staff from sales, marketing and after-sales departments who need to make oral presentations internally within the company or externally to clients.
Understand what makes a presentation powerful;Know how to structure presentations from start to finish;Present ideas in a clear,coherent&concise manner in English;Using appropriate voice tone,structure&body language;Developing techniques to interact with audiences;Techniques for use of audio visuals;The art of influence&persuasion-several advanced techniques for influencing audiences;Handling questions and difficult situations in a professional manner
A. What it Takes to Become a Successful Speaker －Video: Paton －Activity : Characteristics of a Good English Presenter －The Importance of Planning & Analysis: Why?, What?, Who?
B. Presentation Structure －Getting Started & Attention-Getters －Effective Openings －Impromptu speech －Organizing your Main Body －Importance of Transition －Impromptu speech －Strong Ways of Closing －Impromptu speech －Useful English phrases and a model 3 minute presentation －Tips on English presentations
C. Mind your Body language －Body Language dos and don’ts －Facial expressions --Posture --Gestures --Eye Contact －Moving Around －Impromptu speech
D. Tone and Style －Techniques to enhance your presentation －Common mistakes you should avoid in English Presentations －Rule of three and rule of repetition －Power words and stress on words －Activity: Tone practice －Impromptu speech －Linking it All Together －Activity: Connecting words
E. Using PowerPoint and other Visual Aids －Activity: What is considered an aid? －Why use visuals? －PowerPoint
Juliana has 20 years experience in teaching, training, facilitating and training management.
Juliana started her career in 1987 as an English teacher at Nantong Textile Engineering College. 6 years later, after having received her first master degree in Applied Linguistics, she worked as a lecturer in Shanghai Jiaotong University. Between 1995-1998, Juliana worked with CEIBS designing training plans and conducting trainings for both local and expatriate staff.
Juliana was then hired by Holiday Inn Crowne Plaza, Shanghai, as their Training Manager in the Human Resources Department. Here, she was in charge of all the training affairs within the hotel included designing training courses, implementing training plans, guiding and supervising departmental training activities and taking the head responsibility as a master trainer for many of the training programs delivered to all hotel staff and train the other trainers of the hotel. Also, Juliana’s responsibility was to ensure that the high quality standards of all training programs were met and that they had the desired long-term results in all hotel departments. At the same time she was also managing the Quality Improvement Teams to ensure the high quality standards of the customer service.